Terms & Conditions

2.1 Account Registration

To use certain features of our Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

2.2 Account Termination

We reserve the right to suspend or terminate your account for violation of these Terms or for any other reason at our sole discretion.

3.1 Product Information

We strive to provide accurate product descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are listed in Bangladeshi Taka (BDT) and are inclusive of applicable taxes. We reserve the right to change prices at any time without notice.

3.3 Product Availability

Product availability is subject to change without notice. We cannot guarantee that all items will be in stock at the time of your order.

4.1 Order Placement

By placing an order, you offer to purchase the products in your cart. We reserve the right to accept or decline your order at our discretion.

4.2 Payment Methods

We accept various payment methods including cash on delivery, mobile banking, credit/debit cards, and bank transfers. All payments are subject to verification.

4.3 Order Confirmation

You will receive an order confirmation email after placing your order. This email does not constitute acceptance of your order.

5.1 Delivery Times

Estimated delivery times are provided for guidance only and are not guaranteed. We are not liable for delays in delivery.

5.2 Shipping Charges

Shipping charges vary based on location and delivery method. Free shipping may be available for orders above a certain amount.

5.3 Risk of Loss

Risk of loss for products passes to you upon delivery to the specified address.

6.1 Return Policy

We offer a 7-day return policy for most products. Items must be unused, in original packaging, and with all tags attached.

6.2 Non-Returnable Items

Certain items cannot be returned due to hygiene reasons or manufacturer policies, including intimate apparel, personal care products, and customized items.

6.3 Refund Process

Refunds are processed within 3-5 business days after we receive and inspect the returned item.